The in-built isheet alerter function is really useful in situations where users don't want to receive daily/weekly scheduled summary emails rather than immediate alerts every time a thing happens.
However, it's hard to find proper guidance on how to use and configure these alerts. These knowledge centre articles cover a lot of ground in regards to setting up alerts and adjusting frequency, but it would be great if this knowledge was more centralised and better connected. As an example, a lot of generally useful info about logical operators and conditions is found halfway down a page on date-based alerts. It's easy to imagine someone missing a key piece of information about setting up alerter conditions because they didn't manage to navigate to the correct place.
With that in mind, can anyone recommend other resources or guides on setting up email alerts from a site admin/system admin perspective?
