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Article FAQ - Frequently asked questions

  • I am a Thomson Reuters customer, but I don’t see any of the private communities.

Access to the private community is a perk of your Thomson Reuters’ subscription. Please contact the Community Manager and include which products you subscribe to, along with your firm ID, if applicable, to gain access.

  • I didn’t receive the email confirmation.

Confirming your email is a required step, so this will prevent you from gaining full access to the communities. Please check your Spam/Junk folder to make sure that the email confirmation did not end up there. If it is not there, reach out to our Community Manager for assistance.

  • I’d like to learn more about how to get the most out of communities.

You should read our Quick Start Guide. This step-by-step tutorial will quickly explain how to get started in our communities. To dig deeper, you can take a look at popular community help topics including those on asking questions and answering them, how to update your profile and our Community Guidelines.