• Can I have more than one account?

No, one user account per person is the policy. If you need access to multiple communities, you can join all of them with a single account.

• How do I change my password?

Go to Settings and select “Change Password.” We recommend updating your password every 90 days for security.

• What happens to my posts if I delete my account?

Your personal information will be removed from your profile, but your posts and comments will remain in the community (with your name removed) to preserve useful discussions for other members.

• How do I report inappropriate content?

Click the More menu on any post or comment and select “Report.” Our moderation team will review and take appropriate action.

• I am a Thomson Reuters customer, but I don’t see any of the private communities.

Access to the private community is a perk of your Thomson Reuters’ subscription. Please contact the

• I didn’t receive the email confirmation.

Confirming your email is a required step, so this will prevent you from gaining full access to the communities. Please check your Spam/Junk folder to make sure that the email confirmation did not end up there. If it is not there, reach out to our Community Manager for assistance.

• I’d like to learn more about how to get the most out of communities.

You should read our Quick Start Guide. This step-by-step tutorial will quickly explain how to get started in our communities. To dig deeper, you can take a look at popular community help topics including those on asking questions and answering them, how to update your profile and our Community Guidelines.

• Any other questions? Reach out to our Community Manager for help.