• How do I use direct messages?

    Direct messages can be used to communicate with other members or to reach out to Thomson Reuters staff. To navigate to your direct messages, go to the top right of the screen next to your avatar, and click on the conversation bubble icon. A pop…
  • How do I filter responses?

    Sometimes a question will receive numerous replies and several suggested or accepted solutions. If you want to specifically see suggested answers or accepted answers, use the tabs at the top of the comment thread to filter your view.
  • How can you get notifications when you get a response?

    You can receive reply notifications for your original posts as well as replies to another member’s post. When you create a post, click the checkbox that says, “Notify me when someone replies to this post.” Doing so ensures that you won’t miss any replies…
  • How to ask a question

    When you need help with a product, start by posting a question in the appropriate community. Here are a few best practices to get started: Start by searching Before posting, do a quick search to see if your question has already been asked and answered…