What types of changes have you seen over the past year? How do you expect them to impact this upcoming tax season?
Bob: Certainly we’ve seen law changes, and that uncertainty has caused some anxiety with our clients. That puts more stress on us to guide them through the mire of what we’re seeing in the tax world. People are thinking more long term. Not just what today’s return is looking like.
Keestan: Obviously AI is at the forefront of everyone’s mind. But I think one other thing that’s stood out to us is just talent. These past couple years, it’s been harder and harder for us to hire people. Less people are going into accounting and we’re just trying to figure out how it will go moving forward.
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