Interest in AI is rising. Confidence hasn’t caught up.
It’s no surprise, then, that interest in AI has spiked. Forty percent of organizations are now exploring AI for trade management, compared to just 6% two years ago. The appeal is straightforward: if AI can compress hours of regulatory research into minutes, compliance teams get time back to do the work that requires human judgment.
But interest and adoption aren’t the same thing. Actual use of AI-powered software for trade management remains low — and the gap has a reason. Trade compliance professionals understand, better than most, what it costs to get something wrong. Before they hand any part of their workflow to an AI tool, they need to know it will hold up. Not just in practice, but under scrutiny — from leadership, from auditors, from CBP.
To dig deeper, visit the original article on the Thomson Reuters blog.