Fixed Asset CS

Every time we run the program from the computer it wants to run the setup.exe I tried to tun as an admin, that didn't work. I did see a few folders with installers and tried running both the setup and install .exe but the problem persisted. We are able to cancel the install and we can use the program but every time it launches it tries to run the setup.exe 

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    Thomson Reuters Thomson Reuters staff member

    Hello Mac, According to the notes on your support ticket, the resolution provided indicates that the user logged in on a different workstation and was able to run FA successfully. It was advised that the issue is likely caused by something specific to the user's original workstation. System requirements and permissions have been shared. Please let us know if you need any further assistance.