Payroll withholding Payments and returns- North Carolina

Hello Everyone, 

We started using direct deposit to make withholding payments for our payroll clients using ACS, I've called the department of revenue here in North Carolina to make sure that they have what they need, but every agent I spoke to said that the files they receive are wrong, and they contain both the returns and the payments. 

I just wanted to ask about what is the best way to handle withholding filing an payments using ACS

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    Thomson Reuters Thomson Reuters staff member

    Hi Yousef, Thank you for sharing your feedback! it's important to us and will be shared with our leadership team. We also encourage you to post your suggestion in our Customer Communities, as this is a great forum for gathering additional input and ensuring your voice is part of the ongoing product conversation. 

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  • 0
    Thomson Reuters Thomson Reuters staff member

    Hi Yousef, Thank you for sharing your feedback! it's important to us and will be shared with our leadership team. We also encourage you to post your suggestion in our Customer Communities, as this is a great forum for gathering additional input and ensuring your voice is part of the ongoing product conversation. 

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