Advanceflow - Trial Balance Calculation issues

Is anyone else experiencing an issue where the Trial Balance is not calculating correctly after entering journal entries?

It appears that the system is ignoring the unadjusted beginning balance and is only reporting the journal entry amount as the report balance (ending balance). This is throwing off all of our financials.

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    Thomson Reuters Thomson Reuters staff member

    Hi everyone, 

    Engagement Manager - Trial Balance - Incorrect Values - Adjusted Balance The Trial Balance adjusted/report column may not recalculate correctly after you post adjusting journal entries — in some cases it shows the journal entry amount rather than the expected adjusted balance. Our Development teams are actively working on a permanent fix. Workaround: Export the trial balance to a spreadsheet, then re-import the unadjusted balance. To improve results, reduce the import file to only the required columns and the minimum necessary data before re-importing. This restores the correct values in affected accounts.
Reply
  • 0
    Thomson Reuters Thomson Reuters staff member

    Hi everyone, 

    Engagement Manager - Trial Balance - Incorrect Values - Adjusted Balance The Trial Balance adjusted/report column may not recalculate correctly after you post adjusting journal entries — in some cases it shows the journal entry amount rather than the expected adjusted balance. Our Development teams are actively working on a permanent fix. Workaround: Export the trial balance to a spreadsheet, then re-import the unadjusted balance. To improve results, reduce the import file to only the required columns and the minimum necessary data before re-importing. This restores the correct values in affected accounts.
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