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New User
Posts: 2
Registered: ‎02-19-2018
0

error: "the range cannot be deleted"

Dear all, 

 

I'm using endnote for my thesis. However, since this afternoon I keep getting the error message "the range cannot be deleted" when I try to insert a new endnote reference in my word document. I tried googling a solution but haven't found any. Hopefully someone here can help me how the identify and solve the problem? 

 

Any help is much appreciated! 

Mentor
Posts: 7,770
Registered: ‎04-10-2008
0

Re: error: "the range cannot be deleted"

Have you tried making a copy and accepting all tracked changes?  Sometimes this occurs with tracked changes, especially if they are showing.  

(long time Endnote user)
New User
Posts: 2
Registered: ‎02-19-2018
0

Re: error: "the range cannot be deleted"

Nope, there were no tracked changes made to the document.

Mentor
Posts: 7,770
Registered: ‎04-10-2008
0

Re: error: "the range cannot be deleted"

Try the steps in this KB article?

(long time Endnote user)