Developers

We are looking to change the colours of our file & folder icons on our HighQ sites but have faced an issue in doing so due to the CSS used on our instance to change the style of everything uses the theme colour, which is the same for everything. See below...

We, recently, received a request from one of our customers that they tried to configure a filter into the Files Module to search for files that have two different tags. But, when they did it, the result showed all the files that have, at least, one of...

We have a client that would like a remember me option you see on things like amazon logins and online banking, so users don't need to add the password every time they log into HighQ.

Problem: We have a task hierarchy with over 30 task lists and more than 100 tasks within all of them (combined). When you open the Tasks tab its very overwhelming. Potential solution/s: Add a setting to allow admin to default all lists as Collapsed...

It would be beneficial to allow tasks and iSheets to link. Tasks should link to iSheets if there is a status field available. If the status is changed from In Progress to Complete on an iSheet, it should update the corresponding task and vice versa...

When we create help tickets with LT, we get the typical email notification with the ticket# included, however, with the volume of emails people get per day, those emails can easily get lost. ServiceNow (SNOW) has a portal and all tickets open/closed are...

In Q&A forum: Is it possible for you to comment on/expand your own question - without having to grant rights to answer questions. Change the status of questions, so that when/if a person has answered their own question with an elaboration, you...

I would like to be able - as a standard user with edit access to an isheet - to see track/highlighted changes when an isheet record is amended. We are receiving many requests of this kind. We know it is possible to compare versions of a single record...

Currently, you are not offering call backs and hold time for calling is 51 minutes. Hold time for a chat agent was 25 deep. You guys need to figure this out. Also, the product continues to decline and you are making the clients debug your program. My...

It would be useful to be able to export and import workflow rules in a similar way to isheets. When creating and amending multiple (100s) of workflow rules that are all very similar, it would be more efficient to be able to export and import a template...