Access Token Issues - 403 forbidden

Hello everyone,

 

Yesterday I was having no issues sending a POST request via postman to https://<instancename.highq.com>/<instancename>/api/oauth2/token and providing the below body:

 grant_type: "authorization_code"
 client_id: "###"
 client_secret: "mYsEcRetKey"
 code: "Hh7y8Uy3"

Now I keep getting the below no matter how many new OAuth codes I generate:

{
"summary": "Auth code doesn't exist or is invalid for the client",
"ref": "invalid_grant"
}

  • 0
    Thomson Reuters Thomson Reuters staff member

    Hello,

    We're looking into it.

    Thank you!

  • 0
    Thomson Reuters Thomson Reuters staff member

    Hi,

    It looks like the authorization code has expired. Could you please regenerate the authorization code and try generating the access token once more? Please let us know if you encounter any difficulties.

  • HI just tried again with the same error message. The code generated was hKSEYD605B and I have it set to expire in 30 minutes.

  • +1
    Thomson Reuters Thomson Reuters staff member
    in reply to Chris Palka

    Hi Could you please draft an email to HIGHQ support at highq-support@thomsonreuters.com, ensuring all necessary details are included?