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New User
Posts: 1
Registered: ‎08-12-2014
0

citations missing

In general citation updates in this website are too slow compared for example to Google Scholar. For example one of my papers in Google Scholar has 3 citations (2 of them made ~1 year ago) and in ResearcherID its number of citations is still zero !!!

If citations updates in ResearcherID are so slow, what credibility can have this website?

Unfortunately, in job applications for the academic sector candidates are sometimes being asked to indicate their ResaercherID number so that their citation reports and impact factor numbers can be checked. But what is credibility of this website if citation updates take 1 year or more to occur ?!!! This is absolutely ridiculous because this website is providing wrong (out-dated) information!!  Citation updates should take no longer then 1 month to occur. More than that is ridiculous. In my opinion in the near future this website will lose its popularity in favour of GoogleScholar which is much.. much... much ...faster in updating papers and citations.

Moderator
Posts: 22
Registered: ‎05-19-2009
0

Re: citations missing

Dear GabrielBernardo,

 

There are often differences between the citation counts shown by Google Scholar versus Web of Science Core Collection. The principle source of difference is the set of publications included in either service. Web of Science Core Collection counts are based on a curated database of published, peer-reviewed content that is selected according to publicly available standards. Google Scholar counts are based on a diverse and larger set of publications including published articles, preprints, theses, books, and court opinions. For more information on Web of Science and Google Scholar, please see our webpage at http://wokinfo.com/googlescholar/. For more background on the citation data in Web of Science Core Collection, please go to http://wokinfo.com/citationconnection/.

 

Regarding the timeliness of our citation data, the general processing time from receipt of a journal issue to its appearance online in Web of Science Core Collection is generally 3-4 weeks, partly because the online updates are weekly. The update includes not only the articles from the particular issue but also the related citation data. It should not take several months for citation data to appear.

There are a number of reasons you may not be seeing known citations to your articles in ResearcherID. Of course, the ResearcherID records must be linked to the corresponding Web of Science Core Collection records – if they were added from other sources, they may not be linked to display the citation data.

 

Assuming they are linked, the most likely possibility is that the citation is from a source we do not index in Web of Science Core Collection. This can be checked in our Master Journal List found at http://ip-science.thomsonreuters.com/mjl/.

 

Another possibility is that although the citation is indexed, a link to the cited article was not made due to incomplete or incorrect data. Such unlinked citations can be identified doing a Cited Reference search in Web of Science Core Collection, and sent to us for correction using the data change webform on our support page below.

http://ip-science.thomsonreuters.com/techsupport/datachange/

 

If you have questions about citation data for specific articles, please let us know and we can investigate the particular causes. Please submit a ticket on our support page.

http://ip-science.thomsonreuters.com/techsupport/

 

Marylou Warwick
Customer Technical Support Representative
Global Customer Support
Thomson Reuters
http://ip-science.thomsonreuters.com/techsupport/
New User
Posts: 1
Registered: ‎09-23-2014
0

Re: citations missing

Hello,

 

I have also had problems with missing citation information. I have 21 publications listed on my ResearcherID account (G-5002-2013) and only 1 has citation data listed. This has been true since I joined over a year ago. I can find citation informaiton on ORCID linked to SCOPUS, since all three accounts are linked, basically. My ORCID page lists my ReasearcherID and SCOPUS numbers. It is frustrating to see informaiton only on one paper, not having any real idea which one it is. I have multiple papers in PNAS and JBC, as well as otehr journals in your sitation database, according to your own informaiton. Two papers have over 100 citations each! These appers have DOI numbers and all the relevant information in ResearcherID as far as I can tell. I would like to have accurate information posted, but there does not seem to be anything more I can do from my end. If there is, I would gladly do it. Could you look at my profile to see why this is a problem?

 

Michael W. Bradbury

Professor of Biochemistry

ACOM

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Thomson Reuters
Posts: 1
Registered: ‎02-17-2010
0

Re: citations missing

Dear Prof Michael W. Bradbury,

 

I am sorry you are having this issue with ResearcherID. Our Knowledgebase article linked below may be of use to you. It shows how to use the "Update Using Web of Science Core Collection" button in ResearcherID. This button will attempt to obtain Times Cited and DOI information from Web of Science Core Collection and provide a link to the Web of Science Core Collection record.

 

ResearcherID: Update Using Web of Science Core Collection button
http://wokinfo.com/kb/110541

 

I have also started a technical support case for you and I will contact you directly via e-mail.

 

For future reference, if you need technical support please submit a ticket on our support page:
http://ip-science.thomsonreuters.com/techsupport/

 

Sincerely,

Amy Shuba
Customer Technical Support Representative
Global Customer Support

Thomson Reuters
http://ip-science.thomsonreuters.com/techsupport/