New User
Posts: 1
Registered: ‎09-16-2012

articles with citation not reported

in the list of my publications some publication do not have the number of citations altough they have. If you click on the article that appears not cited it appears the abstracts and the correct number of citations. These publications are old (altough the citations are reported for some other older publications)

Posts: 13
Registered: ‎10-31-2007

Re: articles with citation not reported

Could you please submit a technical support ticket to us so that we can investigate your issue further.

You can send your contact information and case issue by opening a technical support eticket here:


Dante Burford
Customer Technical Support Executive
Global Customer Support
IP & Science