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New User
Posts: 1
Registered: ‎05-27-2011
0

INSPEC citations

Hello,

I wonder why an article from "Journal of X-Ray Science and Technology" with over 20 citations (according to INSPEC) shows 0 citations in the researcherID? is there a way to fix it?

 

S.

 

Moderator
Posts: 18
Registered: ‎05-19-2009
0

Re: INSPEC citations

In reply to your forum post of May 27, 2011 regarding INSPEC records and accompanying citation metrics in your ResearcherID account.

 

This can be best answered by opening a Technical Support ticket at:

http://science.thomsonreuters.com/techsupport/

 

Sincerely,

Christopher

______________________________

Christopher Stanwood

Customer Technical Support Representative

 

Thomson Reuters

 

science.thomsonreuters.com/support

 

**Please visit us at http://science.thomsonreuters.com/support for “Support contact / Support hours information by country” and to “Submit a Question” or to “Search our Knowledge Base” for helpful articles.

 

**Please use your case number for future reference about this inquiry. When replying, please do not modify or remove the case number or case reference id from the subject line of any emails regarding this issue.

Christopher Stanwood
Customer Technical Support Representative
Global Customer Support

Thomson Reuters
http://ip-science.thomsonreuters.com/support/