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New User
Posts: 1
Registered: ‎10-26-2010
0

How do I unregister a ResearcherID account?

I have foolishly signed up twice for ResearcherID (2 different email addresses!) and would like to remove one of them. How do I go about doing this?

Moderator
Posts: 13
Registered: ‎10-31-2007
0

Re: How do I unregister a ResearcherID account?

Could you please submit a Support ticket into us so that we can investigate your issue further.

 

You can send your contact information and case issue by opening a support eticket here:

 

http://science.thomsonreuters.com/support

 

Regards,

 

Dante Burford

Customer Technical Support Executive

Global Customer Support
Healthcare & Science

New User
Posts: 1
Registered: ‎01-02-2012
0

Re: How do I unregister a ResearcherID account?

After following the link and asking a similar question I get the following error:

 

------------------------------------------------------

Other/General Information - Error

Bad Referer

'http://ip-science.thomsonreuters.com/custserv/other-req/index.html' is not authorised to use this script. If you want them to be able to, you should add 'ip-science.thomsonreuters.com' to the referer list.

------------------------------------------------------

 

So, is it possible to remove my account manually and, if not, whom to write about this?

Moderator
Posts: 5
Registered: ‎05-19-2009
0

Re: How do I unregister a ResearcherID account?

Thank you for alerting us to this form issue.  The problem has now been resolved.

 

 Regards,

 

 Cheryl Allmon
Customer Technical Support Representative

Global Customer Support

Healthcare & Science

Thomson Reuters

Moderator
Posts: 5
Registered: ‎05-19-2009
0

Re: How do I unregister a ResearcherID account?

Please submit a Support ticket into us so that we can investigate your issue further. 

You can include your contact information and case issue by opening a support eticket here:

 

http://ip-science.thomsonreuters.com/support/