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Visitor
Posts: 3
Registered: ‎01-06-2010
0

Why ResearcherID is so slow (or it isn't?) ?

[ Edited ]

I have a link from my homepage to my researcherID profile. It takes many seconds before one can reach my profile from my homepage. Why is ResearcherID so slow? Moreover, often (on various days, I mean) I seem to receive error messages when I am trying to visit my profile. Is it just me or the website is slow?

Moderator
Posts: 18
Registered: ‎05-19-2009
0

Re: Why ResearcherID is so slow (or it isn't?) ?

[ Edited ]

I am able to replicate this issue can you please provide me your contact information so we can inform you when the issue has been fixed.

 

Please send your contact information within the following Webform:

 

http://science.thomsonreuters.com/support

 

Best Regards

Tarnjeet

 

Tarnjeet Nandra

Customer Technical Support Executive

Global Customer Support
Healthcare & Science

 

Thomson Reuters

 

thomsonreuters.com
science.thomsonreuters.com

 

Better Decisions Faster

Best Regards
Tarnjeet

Tarnjeet Nandra
Customer Technical Support Executive
Global Customer Support
Thomson Reuters

Technical Support:
http://ip-science.thomsonreuters.com/support/
http://ip-science.thomsonreuters.com/
Visitor
Posts: 3
Registered: ‎01-06-2010
0

Re: Why ResearcherID is so slow (or it isn't?) ?

Thanks for your prompt reply.

I sent an email to the email address you provided me with.