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New User
Posts: 1
Registered: ‎11-25-2014
1

Research ID does not update on ISI Web of knowledge

Hello,

I have a problem concerning the search results for my Research ID (D-7887-2014; Author identifier) on the web of science homepage. Whenever I add new publications to my Research ID profile, these updates are not transferred to web of science (more then 3 weeks; search returns some older publications, anyhow). The journals are listed in Pubmed, and I find the publications if I search in web of science directly. My Research ID publication lists are set to public (Master).

 

Can someone tell me what the actual problem is?

 

Best regards,

Michael

Thomson Reuters
Posts: 4
Registered: ‎02-18-2010
1

Re: Research ID does not update on ISI Web of knowledge

Dear Michael_G_L,

 

I have created a support case so that I can investigate your issue further.

 

Thanks,

William

 

William Sickler

Global Customer Support

Thomson Reuters

 

Technical Support:

http://ip-science.thomsonreuters.com/support/

http://ip-science.thomsonreuters.com/

New User
Posts: 1
Registered: ‎06-20-2015
1

Re: Research ID does not update on ISI Web of knowledge

i have same problem Smiley Sad

 

 

Highlighted
New User
Posts: 1
Registered: ‎08-19-2015
1

Re: Research ID does not update on ISI Web of knowledge

Same problem.

Has it been solved ? Or at least, there is any indication about the time required  by ISI Web of Knowledge to become aware of Research ID updates ?

Thomson Reuters
Posts: 1
Registered: ‎08-22-2014
0

Re: Research ID does not update on ISI Web of knowledge

Dear pigio55,

 

If you are experiencing issues with ResearcherID, please submit a Technical Support ticket at http://ip-science.thomsonreuters.com/techsupport/.

 

Please include your ResearcherID and any specific records in question.

 

Thank you,

Cynthia

Cynthia Matano
Customer Technical Support Representative
Global Customer Support

Thomson Reuters
ip-science.thomsonreuters.com/techsupport/
Visitor
Posts: 4
Registered: ‎08-14-2012
0

Re: Research ID does not update on ISI Web of knowledge

This is normal. ResearcherID is using so poor RIS processing praogram, that everything can occur.

 

New User
Posts: 1
Registered: ‎08-23-2016
0

Re: Research ID does not update on ISI Web of knowledge

i have same problem 

Spoiler
 

 

New User
Posts: 1
Registered: ‎01-02-2017
0

Re: Research ID does not update on ISI Web of knowledge

Same here..Smiley Indifferent

I am Angela. I love to write about latest fashion trands because fashion is my hobby. I am a graduate and now i am working as a Marketing Manager.
New User
Posts: 3
Registered: ‎01-22-2017
0

Re: Research ID does not update on ISI Web of knowledge

pkey.. i will specify it

New User
Posts: 3
Registered: ‎01-22-2017
0

Re: Research ID does not update on ISI Web of knowledge

okey.. new researches are needed