06-26-2014 04:21 AM
Hi, I have added 253 publications to My Publications, but it keeps saying it is (0). When I click 'View Publications' it does show the list, but since 'My Publications' remains at 0, It won't calculate citation metrics.
What am I doing wrong?
06-26-2014 09:32 AM
If the records in your Publication List are not displaying any citation data, you most likely did not add them directly from Web of Science Core Collection. In order to link such items for citation data, please try using the “Update using Web of Science Core Collection” button on the “Manage List” page. For more instructions on this, please see our Knowledgebase article 110541 at http://wokinfo.com/kb/110541.
If this does not resolve your issue, please submit a ticket to Technical Support at
http://ip-science.thomsonreuters.com/techsupport/ so we can contact you directly.