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New User
Posts: 2
Registered: ‎08-29-2011
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Error in Citing Articles Network

The ResearcherID Labs page for Huang, Jia (A-5270-2010) has problem. I can not see geographic locations for publications that have cited my articles. when I use the "map" I do not see any "A" icon show up. It was fine a few months ago, but now this function doesn't work well.

Moderator
Posts: 13
Registered: ‎10-31-2007
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Re: Error in Citing Articles Network

Could you please submit a Support ticket into us so that we can investigate your issue further.

 

You can send your contact information and case issue by opening a support eticket here:

 

http://science.thomsonreuters.com/support

 

Regards,

 

Dante Burford

Customer Technical Support Executive

Global Customer Support
Healthcare & Science

 

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New User
Posts: 2
Registered: ‎08-29-2011
0

Re: Error in Citing Articles Network

I  just submited a support ticket. Thank you vey much for your help.