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New User
Posts: 1
Registered: ‎06-10-2011
0

Citation Metrics graph and related data

Dears,

 

I have always used my ResearchID profile without problems. However, since the last week I receive the annoying message: 

 

NOTE:

To generate the Citation Metrics graph and related data, your
publication list must contain items added from Web of Science.

None of the items in your publication list were added using the
Web of Science options on the Add Publications page.

 

when I ask for my citations metric. My publication list was added item by item from Web of Science and worked perfectly well till last week!

 

Can someone help me?


Regards

Alberto Saa

http://www.researcherid.com/rid/B-8910-2008

Thomson Reuters
Posts: 33
Registered: ‎05-27-2009
0

Re: Citation Metrics graph and related data

Dear Alberto Saa -

 

Please log a support ticket so that we may be able to assist you further.

 

http://science.thomsonreuters.com/techsupport/

 

Thank you,

 

Ellen Rotenberg
Manager, Product Development
Thomson Reuters
Highlighted
New User
Posts: 2
Registered: ‎07-20-2009
0

Re: Citation Metrics graph and related data

I am having the same problem

 

"To generate the Citation Metrics graph and related data, your
publication list must contain items added from Web of Science.
None of the items in your publication list were added using the
Web of Science options on the Add Publications page. "

 

Seemingly it started at some point during the last week.