07-20-2014 02:50 AM
I used to be able to import references from publisher/journal websites.
I'd go to 'export citation'; download the file; in Ref Man I'd go to file/ import text file. A dialogue box would open. I'd make sure the correct text file is selected and then click on import.
In this way I could import multiple references.
Now if I try this Ref Man just stops. Nothing happens. The programme hangs for as long as I choose to leave it. When I click on 'close' the dialogue box shuts and then the Ref Man windon goes faint - it 'greys' out. I then have to crash out of the programme. I get the error message "Reference Manager Version 12.0.3 (Bld 3262 has stopped working".
Problem details are pasted below.
Please advise me how to fix this. I put this question to Adept Scientific and they said import refs manually - this seems to defeat one of the purposes of using Ref Manager.
I look forward to your advice
Problem Event Name: APPCRASH
Application Name: RM12.exe
Application Version: 126.96.36.19962
Application Timestamp: 4ce14393
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c015000f
Exception Offset: 00084671
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789