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Visitor
Posts: 2
Registered: ‎03-17-2016
0

corrupted fields in my document, how do I 'clean' it?

I think I have corrupted fields in my doument, how do I 'clean' it?

2 years ago you posted an answer with a link that is no longer avaiable..


It is possible that your document has corrupt field codes in it.  We have a FAQ on our web site that gives the steps to remove all of the field codes and clean up the document.  You should first make a backup of your Word document and then follow the steps in the FAQ at: (a link that no longer exists)

 

Visitor
Posts: 2
Registered: ‎03-17-2016
0

Re: corrupted fields in my document, how do I 'clean' it?

apparently RefMan is duplicating the references and creating databases from the word documents I'm using!!

 

Whenever I use 'insert a citation', the reference appears twice. One in the database I'm using (database: Thesis) and the other in the durrent word document (database: thesis_v1.docx).

 

that only happens with some word documents..Whats going on???

Administrator
Posts: 581
Registered: ‎06-26-2008
0

Re: corrupted fields in my document, how do I 'clean' it?

That knowledge base article can be found here:

 

http://help.thomson.com/default.asp?portalid=tsc&refid=TS_RMCWYWFAQ6

 

For future reference, our Frequently Asked Questions can be found here now:

 

http://referencemanager.com/support/frequently-asked-questions

 

You can search the Knowledge Base on this page:

 

http://referencemanager.com/support

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com