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User
Posts: 7
Registered: ‎05-09-2008
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Word 2013

Is Reference Manager 12 compatible with Word 2013?

Susan Elliott, MLS
Department of Family & Community Medicine
University of Missouri
Columbia, MO
Administrator
Posts: 586
Registered: ‎06-26-2008
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Re: Word 2013

[ Edited ]

Hello Susan Elliots,

 

Please see the following article for Reference Manager and Word 2013 compatibility information:

 

http://help.thomson.com/default.asp?portalid=TSC&article=126437

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
New User
Posts: 1
Registered: ‎01-11-2014
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Re: Word 2013

I have Reference Manager 2012 and I can't install the add-in in Word 2013. I followed the procedure indicated in the post. But I could not succeed in installing the add-in as I received the message "Reference Manager Cwyw.dll is not a valid Office add-in"

Do you have any solution to complete the installation ?

Thank you

Administrator
Posts: 586
Registered: ‎06-26-2008
0

Re: Word 2013

[ Edited ]

If you have the 64-bit installation of Office/Word 2013, the Reference Manager add-in will not load with those directions. This will only work with the 32-bit installation. To check your version, please see this article:

 

http://office.microsoft.com/en-us/support/am-i-running-32-bit-or-64-bit-office-HA010361023.aspx

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
New User
Posts: 1
Registered: ‎01-29-2014
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Re: Word 2013

Is there anything I can do to get reference manager to work in Word 2013 64 bit?

Administrator
Posts: 586
Registered: ‎06-26-2008
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Re: Word 2013

At this time, there is no way to get the Reference Manager tools to load in the 64-bit version of Word 2013. We apologize for the inconvenience. Keep in mind that Microsoft recommends the 32-bit version for most users of Word:

 

http://technet.microsoft.com/en-us/library/ee681792.aspx

 

As explained in that article, you would need to uninstall the 64-bit version in order to install as the 32-bit version.

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
New User
Posts: 2
Registered: ‎09-18-2015
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Re: Word 2013

Thanks. Useful.