11-13-2013 03:31 PM - edited 11-13-2013 03:31 PM
Hello Susan Elliots,
Please see the following article for Reference Manager and Word 2013 compatibility information:
01-11-2014 08:03 AM
I have Reference Manager 2012 and I can't install the add-in in Word 2013. I followed the procedure indicated in the post. But I could not succeed in installing the add-in as I received the message "Reference Manager Cwyw.dll is not a valid Office add-in"
Do you have any solution to complete the installation ?
01-22-2014 10:36 AM - edited 01-22-2014 10:37 AM
If you have the 64-bit installation of Office/Word 2013, the Reference Manager add-in will not load with those directions. This will only work with the 32-bit installation. To check your version, please see this article:
02-04-2014 09:33 AM
At this time, there is no way to get the Reference Manager tools to load in the 64-bit version of Word 2013. We apologize for the inconvenience. Keep in mind that Microsoft recommends the 32-bit version for most users of Word:
As explained in that article, you would need to uninstall the 64-bit version in order to install as the 32-bit version.