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New User
Posts: 3
Registered: ‎06-15-2010
1

Word 2010 compatibility

Is there a time frame for a Word 2010 compatibility update? We are in the process of rolling out Office 2010 and this is really holding us back.

 

All the best,

 

Koen

Moderator
Posts: 276
Registered: ‎03-27-2008
0

Re: Word 2010 compatibility

Greetings Koen,

The most recent news about Reference Manager compatibility with Office 2010 can be found on our website here.

 

 

"Released versions of Reference Manager are not compatible with Word 2010. Please register your software to be informed when Word 2010 compatibility is available."


Best Regards,
Jimmy M.

 


Customer Technical Support Representative Scientific
Thomson Reuters
Phone: +1 800 336 4474
ResearchSoft Product Support
thomsonreuters.com

Best Regards,
Jimmy M.
Customer Care - Technical Support Representative
Clarivate Analytics
Phone: +1 800 336 4474
tr.com
Contributor
Posts: 26
Registered: ‎09-20-2008
0

Re: Word 2010 compatibility

[ Edited ]

and Wordperfect X5Smiley Sad ?

New User
Posts: 3
Registered: ‎06-15-2010
0

Re: Word 2010 compatibility

Thank you for the reply, but I was aware of the information on the website. I was hoping that someone could give an indication on when we can expect a Word 2010-compatible version. Within weeks, months, next year? This is really hampering us in rolling out Office 2010, which is already available for almost three months now.

 

All the best,

 

Koen

Visitor
Posts: 4
Registered: ‎02-23-2010
0

Re: Word 2010 compatibility

I agree, we need a clear timeframe on an update, including support for 64 bit Office 2010. It's not like your were unaware this was coming. Surely you must have been testing the beta versions of Office 2010 with RefMan.

New User
Posts: 1
Registered: ‎07-14-2010
0

Re: Word 2010 compatibility

Would be very helpful to know the time frame so we can plan around it. Thanks for the comments and hope to hear soon!
New User
Posts: 5
Registered: ‎05-14-2008
0

Re: Word 2010 compatibility

I have to admit that this problem snuck up on me.  I had held off upgrading to Office/Word 2010 due to another issue (Blackberry Desktop Manager).  That software now supports Office/Word 2010.  I thus "converted", and am now chagrined to find that I didn't check out Reference Manager for compatability.  Given that this thread started >3 months, and the most recent comment appears to be 6 weeks old, let me join what I assume is a silent majority to ask ThomsonReuters to make this a very high priority.  I may have to convert back to Word 2007 - which would be a major issue for me.  Thanks.

New User
Posts: 1
Registered: ‎08-31-2010
0

Re: Word 2010 compatibility

We also urgently need an update for RefMan 12, so we can implement Office 2010.

Please give us an indication of, when we can expect an update.

 

Visitor
Posts: 4
Registered: ‎02-23-2010
1

Re: Word 2010 compatibility

ResearchSoft Product Support are you reading this thread?

Is no news, bad news?

Visitor
Posts: 2
Registered: ‎09-28-2010
0

Re: Word 2010 compatibility

We too are planning to roll out Office 2010 64-bit soon and desperately need information about timeframe of this issue to be solved.

Another option for us is to change tho another product.