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New User
Posts: 1
Registered: ‎01-08-2015
0

Reference Manager 12 issue

Hello all

 

We have a user within the company I work for that appears to be having problems with one document when opening it in RefMan12.  Everyone else can open it fine, but when this particular user opens it she gets lots of spurious text etc added to the document.  Please see the attached screenshot.

 

Any ideas?

 

Many thanks

 

Norman

 

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Administrator
Posts: 561
Registered: ‎06-26-2008
0

Re: Reference Manager 12 issue

Hello Norman,

 

The user has the option to display Field Codes enabled in Word. Please see this article:

 

http://help.thomson.com/default.asp?portalid=TSC&article=84548

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com