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New User
Posts: 1
Registered: ‎02-03-2017
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How to remove X8 CWYW plugin

I installed te demo version of endnote X8 on OSX 10.12. After deleting the X8 demo the X8 CWYW-plug-in still remains in the tool menu of Word 2016 and I get the error "Could not find a copy of Endnote X8 to launch". How can I replace the X8 CWYW plug-in with the X7 version?

 

 

Moderator
Posts: 199
Registered: ‎06-04-2008
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Re: How to remove X8 CWYW plugin

You can use the following steps to remove the X8 tools and add the X7 tools back.

 

Close Word.

 

Click the EndNote menu and select "Customizer."

 

Uncheck the box in front of the "Cite While You Write" option.

 

Click next until the Customizer is finished.

 

then go back

 

Click the EndNote menu and select "Customizer."

 

Check the box in front of the "Cite While You Write" option.

 

Click next until the Customizer is finished.

 

Open Word anc check for the EndNote X7 tab.

 

Let us know if you have any questions or if this does not resolve the issue.

 

Best Regards,
Tony M.
Technical Support Representative RS
Clarivate Analytics
Formerly the IP & Science business of Thomson Reuters

Phone: +1 800 336 4474
clarivate.com
ipscience.tr.com

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New User
Posts: 2
Registered: ‎04-05-2017
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Re: How to remove X8 CWYW plugin

Very useful, thank you

JeffB123