Reply
User
Posts: 5
Registered: ‎08-29-2012
0

Difficulty logging in to InCites

I'm just wondering if it's something to do with the software, or if it's my institutional affiliation, or if itt's just me. I can log into Web of Science without any difficulties, but I cannot log into InCites. I reset my password, and that also didn't work. What am I missing?

Thomson Reuters
Posts: 9
Registered: ‎10-24-2011
0

Re: Difficulty logging in to InCites

Please contact the Customer Technical Support desk with any access problems.

 

http://ip-science.thomsonreuters.com/techsupport/

User
Posts: 5
Registered: ‎08-29-2012
0

Re: Difficulty logging in to InCites

Thank you kindly for the link -- that would be a useful thing to include on the InCites login page! Presently, the help button for InCites is basically empty. 

New User
Posts: 2
Registered: ‎09-18-2015
0

Re: Difficulty logging in to InCites

I constantly have the same problem. I'm going to post screen. Nothing helps :/