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how do I download endnote X7 using a serial number instead of a product key?

I need to download Endnote X7 by using a serial number only. Does anyone know the website address? 

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Posts: 6,911
Registered: ‎04-10-2008
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Re: how do I download endnote X7 using a serial number instead of a product key?

Not the endnote forum, but I would contact customer service  see www.endnote.com/support

(long time Endnote user)