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User
Posts: 7
Registered: ‎08-23-2015
0

"This library is currently being used by someone else. Try opening it again later"

Hi there, 

 

I am using Endnote X8 for Mac. Today, I suddenly received the following error message when opening my Endnote library:

 

"This library is currently being used by someone else.  Try opening it again later"

 

However, the library is not opened by some else. What can I do to access the library?

 

Thanks!

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Moderator
Posts: 273
Registered: ‎03-27-2008
0

Re: "This library is currently being used by someone else. Try opening it again later"

Greetings barangaroo,

 

Just worked with a user earlier today who was receiving this message when attempting to direct export a reference from Google Scholar via Firefox - restarting his Mac made this error message disappear.

Best Regards,
Jimmy M.
Customer Care - Technical Support Representative
Clarivate Analytics
Phone: +1 800 336 4474
tr.com