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Visitor
Posts: 2
Registered: ‎02-10-2018
0

"New Reference" button greyed out/not working

 Hi,

 

I am new to EndNote and doing a Lynda course in how to use it.

 

I am up to the part regarding how to add a new reference manually. On my copy of EndNote, the "new reference" button is greyed out/not functioning and I can't figure out why. In fact, most of the 

 

There is probably an easy/obvious solution to this, but it has me baffled.

 

Any suggestions would be greatly appreciated! I've included a screenshot. 

 

Thanks

 

 

Visitor
Posts: 2
Registered: ‎02-10-2018
0

Re: "New Reference" button greyed out/not working

I found that by simply creating a new folder in a different location, that button (and many others) became functional again? I'm sure some more tech savvy people than I will know why, but it's a mystery to me.

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Mentor
Posts: 7,727
Registered: ‎04-10-2008
1

Re: "New Reference" button greyed out/not working

Possibly your original folder choice was in a write protected location?  Like the Program folder?

 

(long time Endnote user)