07-03-2017 12:37 PM
I'm having a problem with endnote x8 on mac. When I restarted my mac book pro some minutes ago and opened endnote, suddenly my library was empty. I only saved it some weeks ago and it would mean a lot of work to update everything I did since then...
in the library.data file I can see that the rdb folder was last changed today at 4 pm when everything was still there.
does someone have an idea how that could happen and how I could get my library back? that would be great! if you need more information, I can look for it...
07-06-2017 01:15 PM
I would suggest contacting Technical Support.
For help using EndNote
Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)
+1-800-336-4474, press 4
or via the web
If you had been using Time Machine on your MAC you might be able to restore the library with that utility.