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New User
Posts: 1
Registered: 2 weeks ago
0

Problem sync function

Hi 

 

I keep getting the message attached and cannot sync my Endnote library

 

 

 

Can you help?

 

MichelleSmiley Happy

Mentor
Posts: 7,665
Registered: ‎04-10-2008
0

Re: Problem sync function

It usually a password problem.  If it is still happening, I suggest you contact tech support 

 

www.endnote.com/support 

 

or call them 

Technical Support

 

1-800-336-4474 option 4 then 1 or

 

https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US

(long time Endnote user)