01-03-2012 12:26 PM
I am composing a document in MS Word using EndNote Web with cite while you write. I'd like to change to EndNote Desktop. How do I get MS Word to display EndNote Desktop in the ribbon instead of EndNote Web?
I'm using MS Word 2007 under Windows XP and EndNote X4.
01-03-2012 01:39 PM - edited 01-04-2012 01:29 PM
See this FAQ in the Knowledge Base, the relevent section is below: (link corrected in edit)
The EndNote Web tools are included with current versions of EndNote X and later. The tools for EndNote Web will be displayed when the tools for EndNote desktop are not displayed. To change the settings back to EndNote desktop, do the following.
Word 2007/2010 with EndNote X1 and later:
01-03-2012 03:14 PM
Thanks for the help. When I go to the EndNote Web Tab, and select Preferences and the Application, the choice displayed is EndNote Web and it is grayed out -- I can't change it.
01-04-2012 01:28 PM - edited 09-04-2013 02:12 PM
I see my link didn't work, but the correct link to the FAQ addresses this too.
Note: If the option for the EndNote desktop application is not listed or grayed out, the tools may be disabled. Follow the directions in this Article to enable the EndNote desktop tools.
(I deleted the this Article link, as it appears links to the portal are redirected and can't be pasted in here, which is something that the knowlege base constructors should look at? You need to go to the FAQ link above and then select the "this Article" link to the resolution.)
Here is the relevent text from that second link:
01-23-2014 11:05 AM
Follow up problem. Going to Enable any Endenote items in the Diasbled add-ins and no Endnote items are appearing. Although Endnote is still greyed out in the preferences in Word. So still disabled but not showing as disabled.
10-11-2015 06:46 AM
I was strugging with the problem, exactly the same. I could solve it by desinstalling (from program uninstall) the software: "ResearchSoft-Direct-Export-Helper-12573"
11-06-2017 03:55 PM
Tried your suggestion. Didn't help. Still unable to change application preference. Using Word 2016.
11-06-2017 04:10 PM - edited 11-06-2017 05:30 PM
Perhaps you need to install or reinstall the Endnote Desktop tools?
If they once were there:
or if they were never installed:
11-06-2017 05:20 PM
Thank you for taking the time to respond to my query. Your suggestions were not at all usefull, however.
I was able to resolve the issue following solution outlined elsewse. For some reason this site isnt allowing me to post a link to that blog. Anyone interested in this Google "How to: Fix problem where EndNote only shows the EndNote Web toolbar in Word". Following solution #3 outlined by Robin resolved the problem.