New User
Posts: 3
Registered: ‎04-10-2017

Re: word 2016 crashes with endnote x7.5

I had no text boxesand mine was Endote 8 and word 2016 and same thing happened

New User
Posts: 1
Registered: ‎04-28-2017

Re: word 2016 crashes with endnote x7.5

I am really disappointed of Endnote X8, it crashes with even a blank Word 2016 doc after I click "insert" citations with error:



Microsoft Error Reporting log version: 2.0

Error Signature:
ExceptionEnum: 1
Exception Code: KERN_INVALID_ADDRESS (0x0000000000000000)
Date/Time: 2017-04-29 02:45:03 +0000
Application Name: Microsoft Word
Application Bundle ID:
Application Signature: MSWD
Application Bitness: x64
Application Version:
Crashed Module Name: UIFoundation
Crashed Module Version: 1.0.0
Crashed Module Offset: 0x0000000000094928
Blame Module Name: EndNote CWYW Word 2016
Blame Module Version:
Blame Module TimeStamp: 0x5819ee9a
Blame Module Offset: 0x0000000000002cb4
StackHash: 1bd3
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0

Thread 0 crashed:

# 1 0x00007fff9294b928 in __NSGlyphTreeGetPackedGlyphsInRange + 0x0000012C (UIFoundation + 0x0000000000094928) 0x0000000000000000
# 2 0x00007fff9297b1f6 in -[NSLayoutManager(NSPrivate) _drawGlyphsForGlyphRange:atPoint:] + 0x00002F5D (UIFoundation + 0x00000000000c41f6) 0x0000000000000000
# 3 0x00007fff906596d8 in -[NSTextView drawRect:] + 0x00000779 (AppKit + 0x00000000001406d8) 0x00007fff59c91410
# 4 0x00007fff90613749 in -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inGraphicsContext:CGContext:topView:shouldChangeFontReferenceColor:] + 0x000004A2 (AppKit + 0x00000000000fa749) 0x00007fff59c915f0
# 5 0x00007fff90613168 in ___46-[NSView(NSLayerKitGlue) drawLayer:inContext:]_block_invoke + 0x000000DA (AppKit + 0x00000000000fa168) 0x00007fff59c91850

New User
Posts: 1
Registered: ‎04-17-2017

Re: word 2016 crashes with endnote x7.5

having the same problem, still no fix for me.

New User
Posts: 1
Registered: 3 weeks ago

Re: word 2016 crashes with endnote x7.5

This problem made me busy for long time, the problem has not been sloved even when I have upgarded my office from 2010 to 2016.

I have conculede that the problem is in the right clcik menu, the MS word crashes when I select Manage Citation(s)> difeernet formats from the right clcick menu.

Howver, the MS word didn't crush  when I change the formt style using the Endnote toolbar, by clciking on  "Edit & Manage Citation(s)>Edit citation tab> then selctgin the formatting Authot (year) > then press OK.