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New User
Posts: 1
Registered: ‎03-08-2017
0

Sync error

Dear all,

 

I'm getting an error that my Endnote cannot connect to the online sync service.  Attached are two pictures of the detailed problem. How to recover it ? 

 

Thanks a lot! 

 

Cathy

New User
Posts: 2
Registered: ‎01-03-2018
0

Re: Sync error

I have the same problem too. until now, it is always fail to sync from PC. Have you solve the problem?

Moderator
Posts: 400
Registered: ‎06-04-2008
0

Re: Sync error

Please contact Technical Support directly

1-800-336-4474 option 4 then 1 or

https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US

Best Regards,
Tony M.
Technical Support Representative RS
Clarivate Analytics
Formerly the IP & Science business of Thomson Reuters

Phone: +1 800 336 4474
clarivate.com
ipscience.tr.com

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