Reply
New User
Posts: 5
Registered: ‎05-03-2017
0

One of my students is using EndNote Online – They have been using EndNote Online for a while, but now claim that they can only see references in EndNo

One of my students is using EndNote Online – They have been using EndNote Online for a while, but now claim that they can only see references in EndNote Online that they added prior to Friday 10th November. However, when in Word and they search for references in their EndNote Online library, they can search, find and use those references they added prior to  Friday 10th Novemberand which they cannot see when in EndNote Online.

Highlighted
Mentor
Posts: 7,410
Registered: ‎04-10-2008
0

Re: One of my students is using EndNote Online – They have been using EndNote Online for a while, but now claim that they can only see references in E

suggest you might want to contact Technical Support directly.

 

1-800-336-4474 option 4 then 1 or

 

https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US

(long time Endnote user)