08-08-2012 04:39 PM
I have an Endnote X2 windows library that my trial version of Endnote X5 for the Mac will not open. I get the error message "The document "library.enl" could not be opened". I see an associated library .DATA folder. Suggestions?
Solved! Go to Solution.
08-09-2012 09:06 AM
Make sure you transferred the library between computers using the Compressed Library method outlined here:
If you have properly transferred the library, you can try recovering it by following the steps found in this article:
If the problem persists, I would suggest contacting Technical Support directly:
Technical Sup Rep RS
Phone: +1 800-336-4474