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Regular
Posts: 11
Registered: ‎09-20-2014
1
Accepted Solution

High Sierra 10.13

Does Endnote support the new Mac OS? If not, when will it be supported?

User
Posts: 9
Registered: ‎01-09-2013
1

Re: High Sierra 10.13

We definitely need an answer from EndNote.

New User
Posts: 1
Registered: 3 weeks ago
0

Re: High Sierra 10.13

[ Edited ]
User
Posts: 9
Registered: ‎01-09-2013
0

Re: High Sierra 10.13

Thank you challenger. I emailed support team yesterday, they even don't know the final version of 10.13 has been released to public, saying they will update the EndNote ONCE 10.13 released.

User
Posts: 9
Registered: ‎01-09-2013
0

Re: High Sierra 10.13

By the way, if the "final version" in their thinking is like 10.13.6ish, that gonna be year 2018, maybe just before 10.14.

Regular
Posts: 11
Registered: ‎09-20-2014
0

Re: High Sierra 10.13

[ Edited ]

This is par for the course and happened with Sierra. The beta has been out for 6 months and are made available to developers precisely for updating to new OSs.  What is wrong with you Clarivate that you don't even know a new OS is being released.  I am trying to preview the Papers/ReadCube fusion.  If that looks good I won't be looking back or upgrading again to Endnote.

 

AFTER writing this I was informed by an administrator that betas of OS releases are tested but results not published. I understand that publishing before the GM is a bad idea.  Giving us the knowledge that you are testing just prior to GM release and any guidance is keeping your customers informed---a good idea. I take back what I said and thanks!

User
Posts: 9
Registered: ‎01-09-2013
0

Re: High Sierra 10.13

Smart move, olwin. I am also considering switch from this high-cost but slow-reactive software to a new one. I've spent hundreds of dollars on it and what is happening is rediculous. I cannot let this single software stop me from enjoying a new macOS which has many technogical advances.

Administrator
Posts: 600
Registered: ‎06-26-2008
0

Re: High Sierra 10.13

Hello Olwin,

 

Please see this knowledge base article for more information about macOS High Sierra compatibility:

 

https://support.clarivate.com/Endnote/s/article/ka1390000008cIxAAI/EndNote-for-Mac-macOS-High-Sierra...

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
Regular
Posts: 11
Registered: ‎09-20-2014
0

Re: High Sierra 10.13

After reading the knowledge base article I installed 10.13. Endnote is running ok for me, I have not yet tried inserting references but will soon and will update. So far no issues.

User
Posts: 9
Registered: ‎01-09-2013
0

Re: High Sierra 10.13

Hi olwin, I am looking forward to your testing. Thank you in advance!