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New User
Posts: 1
Registered: ‎08-12-2017
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Endnote X8.0.2 on windows 10: Can't search for texts within PDFs

[ Edited ]

whenever i do a search on a whole library to try to find which source contains a particular word (by searching "PDF", and keyword e.g. "oxidation"), Endnote always return an error: "No matching references found" which is totally not possible! Majority of my sources has their PDF attached, and they are text based (and not image scans). This function used to work previously. Is there any option that I have to enable somewhere?

Moderator
Posts: 236
Registered: ‎06-04-2008
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Re: Endnote X8.0.2 on windows 10: Can't search for texts within PDFs

I would suggest contacting support.

 

Reach someone who can help

Technical support

For help using EndNote

Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)

+1-800-336-4474, press 4

http://ip-science.thomsonreuters.com/techsupport/

 

 

The other things to try would be to Recover your library or reset the EndNote preferences.

 

 http://endnote.com/kb/82291

 

or

 

 http://endnote.com/kb/82201

Best Regards,
Tony M.
Technical Support Representative RS
Clarivate Analytics
Formerly the IP & Science business of Thomson Reuters

Phone: +1 800 336 4474
clarivate.com
ipscience.tr.com

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