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New User
Posts: 3
Registered: ‎01-13-2015
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Endnote X7 and Office 2016 for Mac - No CWYW

Hello!  I am helping a user that for some reason was not able to use Endnote X7 with Office 2011.   I updated her to Office (Word 2016) per our policy but now CWYW is not an option.  I tried following some information online but it was referring to Office365.

 

How do I get CWYW to be enabled in Word 2016?

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Posts: 314
Registered: ‎06-04-2008
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Re: Endnote X7 and Office 2016 for Mac - No CWYW

Please check the Version of Word by going to the Word menu and About Word.

 

 

if it is version 16.1 or higher then see the steps at

 

https://support.clarivate.com/Endnote/s/article/EndNote-Word-2016-Mac-version-16-Compatibility?langu...

 

 

If it is version 15.41 or lower then see the steps at

 

https://support.clarivate.com/Endnote/s/article/EndNote-X7-Mac-CWYW-tools-in-Microsoft-Word-2016-Tro...

 

If you continue to have trouble then Please contact Technical Support directly


1-800-336-4474 option 4 then 1 or


https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US

 

 

Best Regards,
Tony M.
Technical Support Representative RS
Clarivate Analytics
Formerly the IP & Science business of Thomson Reuters

Phone: +1 800 336 4474
clarivate.com
ipscience.tr.com

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