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Endnote Down

[ Edited ]

I cannot perform any actions on Endnote Web, and likewise cannot contact server in EndnoteOnline for Word.  Anyone else having difficulty??

Mentor
Posts: 7,533
Registered: ‎04-10-2008
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Re: Endnote Down

[ Edited ]

yes 

Internal Server Error - Read

The server encountered an internal error or misconfiguration and was unable to complete your request.

Reference #3.4cd3d93f.1518550177.c50577c

 

but just now got a redirect to https://access.clarivate.com/#/login?app=endnote&pageview=  

 

so they must be setting up Clarivate specific domain? 

 

but it resolved after login to http://www.myendnoteweb.com/EndNoteWeb.html 

 

so maybe try again?  

(long time Endnote user)
New User
Posts: 4
Registered: a week ago
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Re: Endnote Down

Sounds like it's a server-side issue.  Spoke with customer service.  Unknown downtime.

New User
Posts: 4
Registered: a week ago
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Re: Endnote Down

Back up.