Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
New User
Posts: 2
Registered: ‎03-14-2017
0

EndNote v-e-r-y slow

Windows 10, Surface Pro, Endnote 8.2 11343.

 

I have Word closed.

Working on a newly created library with 12000 references.

About 100 of these have pdfs attached.

when i go to add an attachment, it takes about 20-30 secs each time to add ref.

 

any clues why?

 

regards geri

 

Moderator
Posts: 310
Registered: ‎03-27-2008
0

Re: EndNote v-e-r-y slow

[ Edited ]

Greetings Geri,

 

With your EndNote library open, I'd suggest clicking Tools>Library Summary... to confirm the "Location:" information shown here - is your library stored on your local hard drive, or a network drive / external drive?

 

 

Please let me know what you find.

Best Regards,
Jimmy M.
Customer Care - Technical Support Representative
Clarivate Analytics
Phone: +1 800 336 4474
clarivate.com
New User
Posts: 2
Registered: ‎03-14-2017
0

Re: EndNote v-e-r-y slow

thanks for response Jimmy.

 

all folders are on my C: drive, in the default location (Users/myname etc)

Administrator
Posts: 688
Registered: ‎06-26-2008
0

Re: EndNote v-e-r-y slow

Hello Geri,

 

Is your user account perhaps re-directed to a server location? What happens if you close your library and open the Sample Library from the "C:\Users\Public\Documents\EndNote\Examples" folder? Do you have the same issue with this library?

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com