2 weeks ago
I am desperately trying to complete my PhD dissertation at Virginia Tech. I upgraded my MacBook Air to High Sierra and EndNote X8 recently and I wish that I hadn't. X8 seems to continually crash on my system. I have tried uninstalling and reinstalling EndNote, in addition to Office 2016, but nothing helps. I am at a sufficicient stage of despiration to be willing to downgrade my system back to Sierra / EndNote X7, however I need an install code for my institution's (Virginia Tec) EndNote X7 license. Who do I contact and how do I get this code?
2 weeks ago
X8.2 on macOS is so slow and so unstable as to be useless. I've opened tickets/cases with support only to have them deflect blame to Apple. Yes, PDFkit has issues but not issues that would cause these problems. I'm left to conclude that EndNote is not suitable for it's intended purpose and will have to move on to another product (Mendeley or Zotero). It's really pathetic.
2 weeks ago - last edited Monday
After having the exact same issue on both Endnote 7 and updated 8.2 constantly crashing on my MacBook Pro (OS Sierra 10.12.6) and being completely unworkable as I'm writing my thesis, I have discovered the following:
Here is the fix I did (564 references, with 311 pdfs):
By doing the above my Endnote significantly stabilized. I found 6 duplicated references out of 311, so hopefully this is more of a sporadic occurence. I also would recommend manually attaching pdfs to imported references instead of getting Endnote to find and attach the pdfs for you. Don't forget to create back-ups of your library regularly if something goes wrong.
I hope this works for other people! It's labour-intensive but salvaged my thesis, library, and prevented me from having to run Endnote in Bootcamp or Parallels Desktop.
**UPDATE** after one week of regular daily use, the software remains stabilized. I am curious if others have tried and had any sucess using my posted fix?