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New User
Posts: 3
Registered: ‎10-05-2017
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EndNote 8.1 seriously slow on MacOS 10.13

I am not sure what is going on, but EndNote 8.1 is basically unusable with MacOS 10.13. I see the spinning color wheel which is associated with freezes on the Mac every few seconds as I try to select, sort, and remove references in different groups. It is just maddeningly slow. I tried creating a fresh library and turning off syncing. It didn't help. I ended up shutting down and booting into Windows to use EndNote that way. It was much more responsive. Please fix EndNote for Mac!!! It is not in good shape.

User
Posts: 5
Registered: ‎09-29-2016
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Re: EndNote 8.1 seriously slow on MacOS 10.13

I have the same problem. Has anyone found a sollution? Can EndNote be reinstalled in any way?

New User
Posts: 1
Registered: 3 weeks ago
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Re: EndNote 8.1 seriously slow on MacOS 10.13

Exactly the same problem here... 

Visitor
Posts: 3
Registered: 2 weeks ago
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Re: EndNote 8.1 seriously slow on MacOS 10.13

Dang, I just posted about this problem in another thread. Running OS X 10.11.6 and getting the beachball every time I try to modify an entry, when I didn't have the problem with x6.

 

I would go back to using x6, but I have to collaborate with a new user who's running x8 and the libraries are not compatible. If I can find an x6 license I'll have to have him install the old version.

Visitor
Posts: 3
Registered: 2 weeks ago
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Re: EndNote 8.1 seriously slow on MacOS 10.13

Upgraded to 10.13.1 this morning and ran some tests with a stopwatch. Still getting the same problem with build 12930 of EndNote x8.

 

Once I change the case of a title to sentence case, hit save, and try to click on another citation, it's 10-12 seconds of inactivity and beachball before the selection field changes.

 

In EndNote x6 build 8318 the process is almost instantaneous on the same machine.

User
Posts: 5
Registered: ‎08-01-2016
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Re: EndNote 8.1 seriously slow on MacOS 10.13

I've found that occasionally closing EndNote and restarting brings back the responsiveness.  Not a true fix but it is a workaround.

 

Running macOS 10.13.1 / Word 2016 15.4 / EndNote 8.1

 

Respectfully,

Shaun

 
New User
Posts: 2
Registered: Saturday
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Re: EndNote 8.1 seriously slow on MacOS 10.13

[ Edited ]

update to 10.13.2 problem solved !!!

New User
Posts: 3
Registered: ‎10-05-2017
0

Re: EndNote 8.1 seriously slow on MacOS 10.13

Thanks for the heads up! I can also confirm that updating to 10.13.2 solved my problems. Thank goodness! I assume it was something on Apple's end causing the problem.